Order Cancellation

Should you be entitled to cancel an order, in conformity with terms and conditions of the product purchase, the website rules and/or the Consumer Protection Act, 1981, you may deliver an order cancellation notice by one of the following ways:

In order to identify the order, please note the following in your cancellation notice: First name, surname, email address, order number “AILXXXXXXXX”.


Call us

073-7555321

 

Operating Hours (Excluding Public Holidays)

Sunday to Thursday 08:00 - 16:00

adidas Running Support

service-running-emk@cs.adidas.com

 

Email us for help with the adidas Running app

We'll reply within 72 hours.

Email us

service-he@il.onlineshop.adidas.com

 

If you want to place a bulk order,

email: bulksalesISR@adidas.com